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July 4th Sale | 15% Off Sitewide

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FAQ

Unfortunately, we currently only ship orders to Australia, New Zealand, Canada, the United Kingdom, and the United States. We apologize for any inconvenience!

We are proud to offer incredibly fast 3-7 day shipping for expedited orders and 7-10 day shipping for standard orders. Shipping time does not including processing, which typically requires 1-2 days.

Please refer to our order tracking page for updates on your order. We offer live email and SMS updates as well, please accept text and email marketing at checkout to enable this feature.

We ship via USPS to our customers in the United States. International orders are fulfilled with various couriers, depending on the destination location and current political and economic conditions.

Yes, if there was a mistake made with your order, please contact us. As long as we have not shipped out your parcels yet, we can cancel your order or make adjustments as needed. 

If you have not received your order confirmation after an hour, please contact us at help@clydesleathercompany.com with your inquiry. Order confirmations typically are sent out immediately following order placement.

We aim to respond to all emails within the day they are sent. Please note that this timeframe may be extended depending on time zone differences, as we are based in the United States.

We currently offer 3 different delivery methods, including standard shipping (7-10 days), expedited shipping (3-7 day shipping), and expedited with insurance. Expedited with insurance offers coverage for shipping damages in the form of an immediate replacement order with no need for proof of damages.

We will display prices on our site in the currency you select. However, if you check out in a currency other than your credit card’s currency, you may be subject to a currency conversion fee from your card issuer.

Absolutely. We accept returns within 30 days as per our satisfaction guarantee. Read our Warranty Policy page for more info. If you are unhappy with your order, we encourage you to email us directly on our website, so that we may resolve your issue with the product.

We are here to help you. Simply send us a picture of the item you would like to recolor and our team will respond with the best match for your situation. Contact us at: help@clydesleathercompany.com

There are no solvents, flammable or corrosive materials present in any of our products. There are no harsh odors or vapors. Clean up is also simple – just wash up with warm soapy water.

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Satisfaction Guarantee

Don't love your results? Contact us to get your money back. This is our "no regrets" guarantee.

2-4 Day Shipping

We offer industry standard shipping times so that you recieve your order as quick as possible.

25,000 Happy Customers

Join more than 25,000 happy customers when you get your Clyde's Leather Product.

Based In USA

Clyde's Leather Company is based in Gaithersburg, Maryland. Just around the corner!