Shipping is free on all orders, this is a site wide policy. Sales tax not included.
Our shipping times vary depending on where you are located, please see the information that corresponds with order destination:
United States of America, Canada
We ask that you allow between 2-5 (Expedited) or 4-7 days (Standard) for shipping in the United States and Canada. Processing times may vary depending on the items in your order, since some items are flammable and require careful handling. Orders usually take 1 day to process, ensuring that you receive yours without errors. Orders are shipped out via USPS (picked up and delivered by Canada Post for Canadian customers)
New Zealand, Australia
Shipping times are 2-5 (Expedited) or 4-7 days (Standard) for shipping in the New Zealand and Australia. Again, processing times may vary depending on the items in your order, since some items are flammable and require careful handling. Orders usually take 1 day to process, and are shipped out via Australia Post and NZ Post.
Rest of World
We offer 10-12 day shipping to all other countries not listed. Processing times may take longer due to import laws of the country you are in. We are proud to offer this service, please contact us if you have any specific questions.
After orders have been placed, we are unable to make any changes. However, we do have a 30-day warranty program. Fill out a contact form for any warranty claim inquires!
Customers must enter a valid mailing address for their order. If the shipping carrier or postal service is unable to locate the address entered, customers will not be able to claim a return or refund.
Refunds will be made out if proof of damage or malfunction is provided as well as proof of initial purchase via receipt. We pride our self in quality customer service, so please feel free to reach out to us with any concerns at any time.