If customers are ever not satisfied with their Clyde's leather product, they can submit a contact form to our customer support team and coordinate a return to our warehouse for a full refund. Depending on customer location and time of inquiry, refunds may be made out to customers without return of parcel, this is determined on a case by case basis by our team.
We offer this lifetime guarantee as a testament to the quality of our products. We are very confident that your results will be incredible, but if for some reason they aren't, we will refund your order.
Lifetime guarantee does not apply if the customer fails to follow balm instructions. (Instructions pamphlet included in package)
As per our Warranty/Returns Policy, we offer full refunds to customers who demonstrate that their parcels arrived damaged. Please refer to this policy for more information.