If customers are ever not satisfied with their Clyde's leather product, they can submit a contact form to our customer support team and coordinate a return to our warehouse for a full refund. Depending on customer location and time of inquiry, refunds may be made out to customers without return of parcel, this is determined on a case by case basis by our team.
We offer this lifetime guarantee as a testament to the quality of our products. We are very confident that your results will be incredible, but if for some reason they aren't, we will refund your order.
Please note: Our lifetime guarantee does not apply if the customer fails to follow balm instructions. An instructions pamphlet is included in each package as well as on our website here. Instructions are comprehensive.